All You Need to Know about Blueberry Markets

Podcast:

#393: All You Need to Know about Blueberry Markets

In this video:

00:00 – I’m joined by Ben Clay at Blueberry Markets

00:45 – Who are the people behind Blueberry Markets?

02:23 – Where are your servers located?

04:45 – Building their online reputation

06:54 – What type of accounts can someone open at Blueberry Markets?

09:18 – Can you have an unlimited demo account?

10:29 – How do I withdraw funds?

12:09 – Safety of my funds?

I’m joined by Ben Clay at Blueberry Markets

Andrew M.:

Hi, everybody. It's Andrew Mitchem here at The Forex Trading Coach, and I'm pleased to be joined today by Ben Clay from Blueberry Markets. Hello, Ben.

Ben Clay:

G'day, mate.

Andrew M.:

Nice to see you here. Ben, got some questions to run through from you. Asked a number of traders right round the world to ask questions to me that I can pass them on to you, basically to find out more about Blueberry Markets, what it is you do, why you're a good broker, and why you're my preferred broker. So if you're all good, I'll fire away with some questions, Ben.

Ben Clay:

Absolutely.

Who are the people behind Blueberry Markets?

Andrew M.:

The first question is, who are the people behind Blueberry?

Ben Clay:

Good question, one I get asked relatively often. Dean Hyde is actually basically the owner of Blueberry Markets, who I've known for about 11 years. We worked together at AxiTrader, who you obviously know, for some time. He just basically wanted to set up a broker where he thought there was a gap in the market, which was offering just really good, hands-on customer service and transparency to all of their clients. So he sort of separated from Axi a few years back and set out really on his own to come and set this up.

Ben Clay:

We're, of course, licenced through Eightcap, down in Melbourne, which is another firm who holds the FSL. Obviously, ASIC, it's very difficult to get your own licence when you're first starting out. So we're still under their licence, but they're a very strong financially-backed firm as well and they've been amazing to us. So technically it's Dean who's behind it, and then Eightcap who runs the licence is basically it.

Andrew M.:

Perfect. I think that's one of the nice things that I like about what you guys are. You're very personal group. It's real people. It's not a call centre. It's nice that you're dealing with real people all the time. And that's the feedback that I get from clients as well. It's always someone, like that.

Ben Clay:

Well, I'm really glad to hear that. That's what we set out to do, is have the real hands-on approach and be extremely accessible and transparent. So that's what we set out to do, and I think we've done pretty good at achieving that.

Where are your servers located?

Andrew M.:

I think you've done very well. Absolutely. So another question, Ben. Your servers, where are they located?

Ben Clay:

Our main servers are based in Hong Kong, so that's where the main server centre is. And while that might sound a bit strange, it's a pretty central location to a lot of our key demographics. Having said that, though, we do have data centres all around the world, so in the main DCs like London, New York, Tokyo, Sydney, as well. The reason for that is when you're connected to the platform on MT4, anyone who's ever used it, down the bottom right-hand corner, there's the little connection status.

Ben Clay:

You can actually click there and select the best data centre that's giving you the best latency. Most of the time for me, even on Hong Kong here in Sydney, I'm still getting great latency. We do put a lot into our servers to make sure that they're as fast as possible, but if ever anyone is ever having issues with latency, just come to us and we can sort out a VPS, and all those type of things that will bring that latency down.

Andrew M.:

Perfect. That's good.