Segment 4: Using Platinum Rule with Customers and Networking Partners

1.   Find a way to have conversations with your customers (social media, in person, etc.)

2.   Don’t treat all customers or clients the same (how and how often they like contact, etc)

3.   Educate your team on who your clients are (individually or persona)

4.   Be present in your networking groups

5.   Schedule 1-1s to get to know networking partners better

6.   Block out extra time before/after meetings

7.   Teach others what you know