<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 1 Topic: Empathy in Support    Craig and I chewed over customer context and how it relates to empathic support.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 1 Topic: Empathy in Support Craig and I chewed over customer context and how it relates to empathic support. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 1 Topic: Empathy in Support &nbsp; &nbsp;Craig and I chewed over customer context and how it relates to empathic support.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

4: Empathy with Craig Stoss

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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4: Empathy with Craig Stoss

4: Empathy with Craig Stoss