Abbas Mahmud takes us behind the scenes of the Belgian railway’s innovation lab where customer complaints become tomorrow's breakthroughs.

#4 Fast Track to Better Services - Design Thinking with Abbas Mahmud

Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want to hear what has been tried in some public administrations and see what can be replicated. We  interview people who are working to improve the Belgian public sector, be it as public servants, cabinet members, researchers and consultants. 

Check out episode 0 to hear more, or head over to our LinkedIn page.

Government

Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability! We are two Belgians who believe that our public services can and should be better. So we want to hear what has been tried in some public administrations and see what can be replicated. We interview people who are working to improve the Belgian public sector, be it as public servants, cabinet members, researchers and consultants. Check out episode 0 to hear more, or head over to our LinkedIn page.

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#4 Fast Track to Better Services - Design Thinking with Abbas Mahmud

#4 Fast Track to Better Services - Design Thinking with Abbas Mahmud