If you want to be the go-to brand that customers buy from instead of competitors, you must make every interaction point frictionless.   Episode Highlights: *Why CX is not only for big companies *How we can ease friction *What we can do to avoid the hassle for our customers *How technology is changing our human connection with customers *How we can convince a leader to make changes *Advice for entrepreneurs Learn more about Stacy Sherman and Adam Toporek at .   Access our FREE Customer Experience Audit Tool:     Grow as a CX Professional with our numerous     Book time with Stacy .

If you want to be the go-to brand that customers buy from instead of competitors, you must make every interaction point frictionless. Episode Highlights: *Why CX is not only for big companies *How we can ease friction *What we can do to avoid the hassle for our customers *How technology is changing our human connection with customers *How we can convince a leader to make changes *Advice for entrepreneurs Learn more about Stacy Sherman and Adam Toporek at . Access our FREE Customer Experience Audit Tool: Grow as a CX Professional with our numerous Book time with Stacy .

If you want to be the go-to brand that customers buy from instead of competitors, you must make every interaction point frictionless. &nbsp; Episode Highlights: *Why CX is not only for big companies *How we can ease friction *What we can do to avoid the hassle for our customers *How technology is changing our human connection with customers *How we can convince a leader to make changes *Advice for entrepreneurs Learn more about Stacy Sherman and Adam Toporek at .   Access our FREE Customer Experience Audit Tool:&nbsp;&nbsp;   Grow as a CX Professional with our numerous &nbsp;   Book time with Stacy .

4. How To Create a Frictionless Experience To Get and Keep Customers Loyal Featuring Adam Toporek

The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of job title or function, and provides actionable tactics for a unified effort. Beyond business strategies, you’ll hear inspiring life lessons and personal triumphs, transforming organizations by capturing customer hearts and wallets. This approach results in a win-win-win: delighted customers, empowered employees, and a thriving business.

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4. How To Create a Frictionless Experience To Get and Keep Customers Loyal Featuring Adam Toporek

4. How To Create a Frictionless Experience To Get and Keep Customers Loyal Featuring Adam Toporek

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