Hi! In this episode of Caffeinated CX we talk about the 4 Must-Haves in your call center training curriculum.
<ul>
 <li>Soft Skills</li>
 <li>Sales Skills</li>
 <li>CRM Skills</li>
 <li>Company and Service Knowledge.</li>
</ul>
Don't have these? Get these.
https://linktr.ee/caffcx

Hi! In this episode of Caffeinated CX we talk about the 4 Must-Haves in your call center training curriculum. Soft Skills Sales Skills CRM Skills Company and Service Knowledge. Don't have these? Get these. https://linktr.ee/caffcx

4 Must-Haves in Your Call Center Training Curriculum

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

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4 Must-Haves in Your Call Center Training Curriculum

4 Must-Haves in Your Call Center Training Curriculum