<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 8 Topic: Looking Beyond the Numbers Mike Redbord joins me for the first time, to talk about keeping metrics thin, and stories big.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 8 Topic: Looking Beyond the Numbers Mike Redbord joins me for the first time, to talk about keeping metrics thin, and stories big. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 8 Topic: Looking Beyond the Numbers Mike Redbord joins me for the first time, to talk about keeping metrics thin, and stories big.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

40: Looking Beyond the Numbers with Mike Redbord

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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40: Looking Beyond the Numbers with Mike Redbord

40: Looking Beyond the Numbers with Mike Redbord