In the midst of the COVID-19 pandemic, how can veterinary clinics continue to give animals care without putting their staff at risk? This week, Shawn & Ivan are joined by Dr. Ericka Carroll to discuss clinic workflow in a time of social distancing. Ericka recommends Emotional Intelligence by Daniel Goleman (amzn.to/2xyKm9G) and All Creatures Great and Small by James Herriot (amzn.to/2ymQT7f).