Conflict is one of those things you'll constantly deal with as The Boss.  You can certainly use your positional authority to do it, but what if there was a better way?  Our guest, Kate Vendemio has some great tips on managing conflict and making it more productive.  She'll even help you figure out how to handle conflicts YOU might have with your direct reports.  Be sure to take good notes because there is a lot of practical advice in this interview!