As The Boss, you'll have many difficult conversations with employees. It's one of the toughest parts of the job. Knowing how to do it properly and legally is key. Our guest today, Amanda Haddaway, is an award-winning HR consultant and corporate trainer. In her role as the managing director of HR Answerbox, she specializes in conducting workplace investigations, solving complex employee relations issues, leading interactive and engaging training sessions, and serving as an advisor to small business owners and leaders. In this episode, Amanda gives up practical techniques on how to plan out and deliver these uncomfortable topics.