In this episode, Brad Hairston talks with Clement Lo, CIO at BCT Group, one of the largest trust companies in Hong Kong. Clement was recently awarded the SS&C Blue Prism Leader of the Year Award, a high honor for an SS&C Blue Prism customer. He explains what this award means to him and his team and the core principles they have followed to achieve so much success with their automation program.

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What we discussed with Clement:

* All about BCT Group in Hong Kong

* What the Leader of the Year Award from SS&C Blue Prism means to Clement

* The key principles behind BCT’s RPA operating model

* Automation benefits realized

* How automation enables true digital transformation in pension and fund administration and creates competitive advantage

* What’s next for BCT’s automation journey

* Advice to organizations just starting their automation journey

* Leadership lessons learned from BCT’s automation journey

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