AI Confidence: Navigating Ethics and Innovation

In this episode of GRASP Confidence, we sit down with Gary Trautmann, a Senior Manager at FIS, a global leader in financial technology solutions. With over 35 years of experience in the IT industry, Gary has an impressive track record of implementing process improvements, enhancing collaboration, and boosting customer satisfaction across various IT teams and departments. As a certified ITIL professional, he shares how this widely accepted framework for IT service management has influenced his work at FIS.

Gary is also a Ph.D. candidate at the University of Arizona, where he is conducting cutting-edge research on AI bias and ethical implementations. He discusses his passion for exploring ways to mitigate risks and promote fairness in technology-driven decision-making. Additionally, Gary talks about his new venture, a company aimed at helping organizations implement AI ethically to protect brand equity and manage reputation by mitigating AI bias.

Join us as we dive into Gary's journey, his insights on AI and ethics, and how he leverages his expertise to create positive impacts and value for his clients. This is an episode you won't want to miss!

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