One of the most exciting parts of the Eurovision Song contest is the results - the awarding of points and the declaration of the eventual winner. The show would be a lot longer if more feedback was provided - something like 10 points due to the rousing nature of the tune and the inspiring lyrics, although the actual justification of the points would be interesting to hear. Detailed and effective feedback is not something that we, as practitioners, can or should avoid, so this week's waffle is about some ideas for managing that feedback.

The complete transcript and links can be found by following the link to my Wilson Waffling blog below.

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