Brigham Dickinson is President and founder of Power Selling Pros, a leading coaching and training firm in the industry. Brigham talks about properly training customer service representatives, CSRs, and how, by doing so, you can maximize your business performance.

45 - Brigham Dickinson - CSR Training

Do you like stories about business? I do! I’m endlessly fascinated by the creative and innovative strategies business people employ to build their businesses. I love the stories of how businesses were started, bought, sold, grown, failed, and the stories of pitfalls and advances. They’re all interesting. As someone who runs a business and advises others who run businesses, I find the stories useful and informative as well as cautionary and inspirational.

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45 - Brigham Dickinson - CSR Training

45 - Brigham Dickinson - CSR Training

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