😇 Lights above John’s head give an aura to everything. 01:10

🚣 He is the river runner that teaches people how to hold conversations. 1:10

☝️ It is crucial to communicate clearly and effectively because it impacts personal and professional relationships. 1:42

💡 The tone is a reflection of the mind; it gives you away.  3:20

📍 Understanding yourself and what triggers you is crucial. 5:56

🎯 Principles that people have to understand, apply, and practice to hold certain types of conversations.  10:03

🏄 A whitewater guide in the Grand Canyon. 10:47

📕 The preparation principles in conversation: awareness, preparation, asking questions and engagement, and the emotional component. 12:47

👁 Understanding the dynamics of what's happening at the moment so that you can manage the conversation.15:52

 🚣 Learning to run the river in the Grand Canyon rapids: manage those dynamics to get to the end successfully. 18:58

🗣️ Learn how to communicate effectively to create a different culture and different outcomes. 21:09

Connect with John:  www.dialogueworks.com

🤓 Connect with us: www.thoughtpartnergroup.com

💡 Screw Harvard, go to Crazy MBA: www.crazymba.com