The Build Insite Podcast

#47 Networking, Teams & Awards with Matt from Built Structural - Part 2


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What does it really take to grow an award-winning steel business while raising a young family and keeping your team motivated on site? In part two of our chat with Matt from Built Structural, we dig into the unglamorous decisions, hiring calls, and mindset shifts behind the highlights reel.

If you missed part one, jump back to last week’s episode first – then come back here as we unpack mentors, mistakes, team culture and what truly separates Built Structural in a crowded market.

Matt shares how he’s used mentors and advisors to make better decisions, why timing your hires is so crucial (and so hard), and how they’ve built a culture where people feel appreciated, supported and aligned to the bigger picture. We also talk through awards, recognition and why the application process itself can be a powerful way to reflect on how far you’ve come.

On the home front, Matt opens up about juggling business growth with renovating, building, and raising two young daughters – and why looking after your health (and having the right support at home) is key if you want to stay in the game long term.

What you’ll learn in this episode

• How to use mentors and advisors without becoming dependent on them
• Why networking and surrounding yourself with the right people really matters
• The hidden cost of hiring too late – and how strategic roles can change everything
• Practical ways to build culture, loyalty and buy-in across multiple departments
• How awards and recognition can help you reflect, reset and keep perspective
• What separates Built Structural from other steel contractors in the market

Chapters

00:00 – Welcome back & intro to Part 2
00:38 – Networking, mentors & asking better questions
03:17 – Forklifts, steel beams & “what were we thinking?” moments
04:16 – Software mistakes, Tekla, and paying for the right tools
06:07 – Hiring timing, strategic roles & bringing on a VA
09:01 – Keeping five departments aligned & building team culture
10:55 – Coffee runs, caring about people & real leadership on site
11:51 – Awards, recognition & Daily Top 40 Under 40 finalist
14:48 – Trade Excellence & Residential Trade Structures awards
15:56 – Why award applications help you reflect on your growth
18:05 – Juggling business, renovations, babies & family life
20:16 – Shout out to Nat & the power of support at home
20:55 – What separates Built Structural from other steel contractors
22:38 – Caring about quality and saying “no” when something isn’t right
23:56 – Most challenging builds & problem-solving under pressure
25:19 – Shout out to Jacko & the value of great people
26:09 – Mentors who’ve shaped Matt’s thinking
27:46 – Tools you can’t live without (beyond software)
28:22 – Drink of choice & Friday arvo vibes
28:40 – Wrap up & where to find Built Structural

Hosts: Dean Backman & Luke Callery

Guest: Matt Warner from Built Structural

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🌐 Explore more at: https://buildinsite.com.au/
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