How do you outrun a bear in business?

Why isn’t “know, like, and trust” enough to attract partners?

What’s the difference between partnership and kickbacks?

These and other intriguing questions are addressed when referral guru Matt Ward joins The Rabbi and the Shrink.

https://www.linkedin.com/in/mattwardspeaks/

http://www.mattwardspeaks.com/

1:00 Referrals are all about relationships

People do business with people they know, like, trust… and care about

Don’t look at people as commodities

Ethics is a function of authenticity

The four pillars of genuine connection:

Overdelivery

Listening

Surprise

Non-self-serving acts

It takes time: you can accelerate it but not hack it

9:00  Service is the key to building relationships

Think about what you can learn rather what can they do for you

12:00 Referral fees?

What’s the difference between partnership and kickbacks?

Transparency avoids ethical violations

The gift of charity?

18:00 Surround yourself with quality people

How to create a community?

What is the responsibility of the referrer?

Don’t chase the numbers game… work to grow quality connections

Once trust fails, it’s extremely hard to earn back

26:00  What is the role of social media?

How do you outrun a bear in business?

30:00 How to leverage LinkedIn?

“This is not networking.”

Joy is a state of being

Find what you love and pursue it

37:00 Be genuinely curious about other people

The more we know each other, the more we can serve each other

40:00 The word of the day:  Gila, Hebrew for “joy” from the root “wave”

A dissipative structure that holds its shape while its component parts change like a wave, changing while staying the same, the joy of progress