Christy Pruitt-Haynes and Jeff explore the topic of continuous performance management. Christy heads the Performance Practice at the NeuroLeadership Institute. She and Jeff talk about the evolution of traditional performance management processes, and the definition of continuous performance management. They discuss how critical it is for managers to be properly trained in continuous performance management. Christy shares the best strategies for working with managers and employees that don’t have the skillset to give and receive feedback in a healthy way. Jeff and Christy talk about the makeup of quality one-to-one meetings, the downsides of numerical ratings, and how organizations can move away from them.