<p>In this episode of Unsubscribed! hear from Rod Cherkas, Founder and CEO of HelloCCO and Author of the Chief Customer Officer Playbook. Learn about:</p>
<ul>
 <li>What exactly Customer Success is and why it's so vital right now</li>
 <li>How to put yourself into your customer's shoes</li>
 <li>Variable compensation for Customer Success Managers</li>
 <li>Hot tips from his book</li>
</ul>

In this episode of Unsubscribed! hear from Rod Cherkas, Founder and CEO of HelloCCO and Author of the Chief Customer Officer Playbook. Learn about: What exactly Customer Success is and why it's so vital right now How to put yourself into your customer's shoes Variable compensation for Customer Success Managers Hot tips from his book

#49 How to build a Customer-Centric Company with Rod Cherkas

Unconventional wisdom on marketing and technology, and disruptive ideas that go against the grain. Hosted by entrepreneur, CEO, marketer, and stereotypically friendly Canadian, Pierce Ujjainwalla. Every week, we feature provocative guests who will challenge what you thought you knew about marketing, technology, your career, and life in general.

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#49 How to build a Customer-Centric Company with Rod Cherkas

#49 How to build a Customer-Centric Company with Rod Cherkas

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