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Tech & Trust: The Art of Sales Engineering โ A Conversation with Amber Fallonย
What exactly does a Sales Engineer doโand why is empathy suddenly a key ingredient in technical sales? In this episode of 49 Volts, host Josh Bowman welcomes Amber Fallon, a seasoned Sales Engineer with multi-industry experience, to explore the balance between technology, trust, and authenticity in todayโs security landscape.
๐ฅ Key Topics We Cover:
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The True Role of a Sales Engineer โ Beyond features and specs: how SEs act as the bridge between customer needs and technical solutions
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Empathy in the Security Industry โ Why human understanding is critical in high-stakes environments
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Authenticity at Work โ Itโs not just a marketing buzzwordโhow being real builds better teams and trust
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Navigating the Demo โ What to do when your sales partner goes rogue mid-pitch
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Career Advice for Future SEs โ Insights on breaking into the role and succeeding across industries
๐ก Why Watch?
Whether you're in technical sales, security, or product development, this episode brings a thoughtful and authentic look at the Sales Engineerโs roleโand why trust and empathy may be their most powerful tools. Amber shares real-world experience that blends technical know-how with emotional intelligence, offering lessons every team can learn from.
๐ Want more from Amber Fallon?
๐ข LinkedIn: https://www.linkedin.com/in/amberlfallon/
๐ Need marketing expertise for the low voltage/security industry?
๐ BowmanVisionMedia.com
๐ Like, Comment, and Subscribe for more conversations about trust, tech, and real talk in the field.
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