The Shape of Work

#493: Jennifer D’souza on navigating the dynamic world of human resources and the future of HR


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"Stakeholder engagement is the heartbeat of any successful project. Their involvement, insights, and alignment are integral to seamless progress. Regular communication, robust feedback loops, and inclusive decision-making keep the project's pulse strong."

In today’s episode of The Shape Of Work podcast, join us in an engaging conversation with Jennifer D’souza, Amazon's Human Resource Business Partner. Jennifer has an overall work experience of more than a decade. She has worked at various organisations such as L’amar Natural Products, Asian Paints, and Coty. She did her BMS from S.K Somaiya College of Arts, Science and Commerce, and her EPDHRM from Tata Institute of Social Sciences.

In this episode, Jennifer unpacks her journey and paints a vivid picture of the key competencies required to excel in the dynamic landscape of human resources. Get ready to redefine your understanding of business, communication strategies, relationship building, problem-solving, and the art of leading with empathy.

Episode Highlights

  • What are the key skills that an HR professional needs?
  • What foundational steps are crucial to ensure a seamless and successful launch of HR projects?
  • Promoting diversity and inclusion in the workplace
  • Developing learning agility in the workplace

Follow Jennifer on Linkedin

Produced by:
Priya Bhatt
Podcast Host:
Riddhi Agarwal

About Springworks:


Springworks is a fully-distributed HR technology organisation building tools and products to simplify recruitment, onboarding, employee engagement, and retention. The product stack from Springworks includes:

SpringVerify— B2B verification platform

EngageWith— employee recognition and rewards platform that enriches company culture

Trivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-building

SpringRole — verified professional-profile platform backed by blockchain, and

SpringRecruit — a forever-free applicant tracking system.

Springworks prides itself on being an organisation focused on employee well-being and workplace culture, leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.

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