Debra Betolatti joins this week’s episode to share how setting clear expectations from the start, being honest and consistent in communication, and educating clients can help achieve top-notch service.

Full Description / Show Notes

• Debra’s career history and background
• What a 5-star experience means to her and how she learned from a mistake on what not to do
• Biggest mistakes agents make when it comes to service
• The importance of discovery sessions and setting expectations
• The types of questions to ask clients
• What clients are looking for in their real estate agent
• Why honesty and transparency are key
• The importance of being a REALTOR
• How referrals can evolve from past client 5 star experience