What happens when we speak without considering our words first? Today, Chris shares about an experience on a recent family adventure and how his interaction with a stranger led to considering deeper the power of our words and how and where reconciliation can occur.

In this episode, Chris and Sammy discuss a staggering set of statistics regarding civility, or a lack of it, in the workplace and how it translates to our world outside of work. Hear how incivility and hospitality are related, what two common triggers are for incivility, and how we can each better engage with those around us.

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TedTalk Link: Why being respectful to your coworkers is good for business

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