This is the episode most salon owners don't talk about. Nicole and Alicia get honest about the unexpected realities of running a salon—the things you never see on social media. From extreme weather days and broken appliances to health emergencies and last-minute chaos, they share the behind-the-scenes moments that test you as an owner.

They also touch on the real-life challenges that come with owning a business in the beauty industry and why adaptability, preparedness, and honesty are essential to staying afloat. If you've ever thought, "Why didn't anyone tell me this part?"—you're not alone. This episode is validating, eye-opening, and a reminder that running a salon means handling far more than just hair.

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