<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: Panel 3: Six leaders join me on this panel, discussing how to handle layoffs, and treat humans with dignity and grace in difficult times.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: Panel 3: Six leaders join me on this panel, discussing how to handle layoffs, and treat humans with dignity and grace in difficult times. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: Panel 3: Six leaders join me on this panel, discussing how to handle layoffs, and treat humans with dignity and grace in difficult times.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

53: Panel: Handling layoffs like a human

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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53: Panel: Handling layoffs like a human

53: Panel: Handling layoffs like a human