The Learning Evolution Podcast

54: Dan Gallagher on Leveraging Systems Thinking & Behavioral Economics to Drive Employee Performance

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Dan Gallagher is responsible for line management of Quality, Talent & Development within the insurance industry in the UK.

Dan marries talent development and quality processes to support his people. His diverse interests and background have lead him to incorporate unconventional L&D methods based on systems thinking and behavioral economics.

On this episode, we discussed:

  • Making Compliance Training Effective (1:06)
  • Offer more than just courses (3:33)
  • Linking Training and Quality Programs (9:06)
  • Purpose Measures Methods (11:51)
  • Systems Thinking (16:40)
  • Avoiding the checklist mentality with quality audits (28:23)
  • Resources to learn more about Systems Thinking (31:16)
  • Behavioral Economics (33:17)
  • How to use Behavioral Economics to nudge employee behavior (41:04)
  • Motivating employees with autonomy, mastery, and purpose (47:11)
  • Get to know Dan (52:45)

    • Curated Systems Thinking Resources

    • “Thinking in Systems” by Donella Meadows
    • Russ Ackoff on YouTube
    • Systems Thinking Network on LinkedIn

      • Connect with Dan at**:**

      • LinkedIn

        • Connect with Adam at:

        • LinkedIn
        • Twitter
        • YouTube
        • Website

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