<a target="_blank" href="https://www.buzzsprout.com/786260/fan_mail/new">Send us Fan Mail</a>Specials: Panel 4 Five leaders talk with me about their strategies for communicating with customers during this, and any other, crisis. <a rel="payment" href="https://www.buzzsprout.com/786260/support">Support the show</a>

Send us Fan Mail Specials: Panel 4 Five leaders talk with me about their strategies for communicating with customers during this, and any other, crisis. Support the show

<a href="https://www.buzzsprout.com/786260/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Specials: Panel 4 Five leaders talk with me about their strategies for communicating with customers during this, and any other, crisis.&nbsp;<a href="https://www.buzzsprout.com/786260/support" rel="noopener noreferrer">Support the show</a>

54: Panel: Customer communications in a crisis

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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54: Panel: Customer communications in a crisis

54: Panel: Customer communications in a crisis