There’s something that all business owners fear… and that’s negative reviews.

At my practice, we recently received a 1 star review on Google. We’re not the first practice to receive one, and we won’t be the last, so I wanted to share about our experience so that you know what to do if you’re ever in the same situation.

In this episode, I’ll share:

• The reason AHPRA doesn’t want psychologists to have reviews
• Why you shouldn’t remove your Google My Business profile, even if you get bad reviews
• Whether or not you should respond to reviews publicly
• How to handle negative reviews

Find out how to work with me: https://www.privatepracticeacademy.com.au/services

FREE content ideas for psychologists: https://www.privatepracticeacademy.com.au/content-ideas

Send me a DM @kerstin_anderson_ridge: https://www.instagram.com/kerstin_anderson_ridge

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