In this episode, Jeff and his guest help us unpack how we can approach uncertainty through a lens of opportunity. This week's guest is Chris Scalia, he is Senior Vice President and CHRO at The Hershey Company, overseeing 16,000 employees. Chris is a C-suite executive with a rare combination of HR expertise, commercial business acumen and experience practicing HR law. Jeff and Chris show us how HR can play a pivotal business role in converting VUCA to opportunity. They talk about how leaders can not only plan better during times of uncertainty, but make better strategic decisions that benefit employees, customers, and stakeholders when things seem to be volatile and complex. Jeff and Chris talk about how to avoid overcorrection when managing in the face of risk and economic pressure, and the power of empathy when connecting with others.