Welcome to Agency Business.

Patti McConnell, co-founder and managing partner, and Tommy Henvey, co-founder and chief creative officer of independent creative agency Something Different, joined Brian and Olivia for a conversation about building an agency designed for closeness, flexibility, and creative fulfillment rather than scale.

Patti and Tommy discuss the studio model that allows Something Different to expand and contract around client needs, how trust and chemistry still decide pitches once you’re in the room, and why disciplined scoping and margin protection still matter even when agencies take on passion projects or long-term bets.

We also explore cautious approaches to new business investment, rising expectations around transparency and security driven by procurement and fintech clients, and why many independents continue to prioritize culture, senior involvement, and client relationships as holding companies focus on profitability and structural change.

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