A bias can make decisions easier. You don't have to think hard if you already know your bias for herbal tea and against caffeinated tea. But when biases cause conflict, or stop you from enjoying the company of friends who hold perspectives you don't share, you'll want some conflict competent hacks to overcome biased thinking. We discuss four of the most common.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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