Conflict Owner's Manual

Conflict Owner's Manual

By Dr. Deborah Sword, with co-host Tyson BankertSociety & CultureBusinessEducationRelationshipsHow ToManagement
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Conflict Owner's Manual episodes

  • Two low risk ways to practice conflict skills in secret #160

    Change is hard. Practice takes effort. It's easier to keep doing conflict the way you've always done conflict. 
    This episode shows you two secret ways that you can practice your conflict competency. They're secret because no one will know you're practicing while you go about your day. 
    There are many real life opportunities to practice your conflict skills. I show you two novel ways to practice using communications you can experience daily. It's zero risk with a big payoff when you find that you own your conflict.

    show notes, Fix Your Conflict By Being Your Own Conflict Coach: Episode 155: 
    https://www.youtube.com/watch?v=POCz1B-GnV8&t=35s

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    8 min
  • Why you should have the conversations you dread 159

    The movie, A Nice Indian Boy (2024), shows two conflict competencies.
    1, what we fear from hard conversations often doesn’t happen. 
    2, the boundaries we erect may be barriers more than safeguards. 
    Just as conflicts arise from disagreements about a topic, conflicts also arise when topics are avoided and issues are suppressed. Either way, there are consequences. It can feel like a risk to speak, and we put up boundaries so we feel safe from the discomfort. But, those boundaries can also keep you from having the quality of relationship you want. 
    If you are brave enough to take a chance and have that conversation you dread or fear, you may afterwards marvel, ‘that wasn’t as bad as I thought it would be.’

    show notes: 
    link to overview of A Nice Indian Boy, https://www.imdb.com/title/tt16431330/
    Conflict Owner's Manual Substack about A Nice Indian Boy: https://substack.com/home/post/p-217321198

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    8 min
  • Are you defusing the conflict or adding fuel to it? #158

    Which would you rather practice, how to turn a disagreement into a dispute, or how to turn a conflict into a conversation? I show you how you can do either with the ordinary words you use. But, to be conflict competent, you will want these three tips for defusing a conflict before it gets hot and messy.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    8 min
  • How many people are in your 2-person conflict? #157

    That conflict you have with one person doesn't stop with the two of you. Maybe you vent to a friend, or process your dilemma with a colleague, or withdraw while you worry about what to do. Even a one-person conflict you're having within yourself spills out. You talk about it with others, it affects your mood, and influences your behaviour. 
    The conflict competency is understanding how your conflict ripples out from you to create waves. We live in systems that react like water moves when you plunge into it. And, like water, you can act so that it calms.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    7 min
  • The steps to prevent a conflict before it starts #156

    Preventing a conflict from happening feels as good as resolving one after it happens. Conflict prevention is my favourite conflict competency. Maybe you're wondering why you'd want to prevent a conflict. Maybe you think you're compromising a principle or giving in when you prevent a conflict. But, when you prevent a conflict, people can feel less tense around you, they don't make you the villain in their story. So, be the one to reach out, who tries to understand, and asks what you can do to repair a problem before it's a conflict. Relationship repair is easier the earlier it's done.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    7 min
  • Fix your conflicts by being your own conflict coach #155

    Coaches in life, work and sports can add value to your life by helping you explore problems and create solutions. What if you become your own conflict coach?

    Self-coaching turns your curiosity inward, from asking about the conflict to asking about yourself. How are you showing up in the conflict? Are you being the version of yourself in conflict that you want to be? What are the questions to ask yourself that will get you the quality of relationship you want to have? We discuss how we coach ourselves, as examples.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    8 min
  • Hidden conflict skills you don't know you have 154

    Conflict owner’s manual has one goal: to help you think about the skills you already have so you can use those skills under pressure. That’s right. You already have most of the skills you need to manage conflict better, but can you use them when you wind up in a conflict? 

    I show you four conflict skills you already own, and then how to use them so your mind doesn’t go blank when you most need your conflict skills. When you own your conflict skills, you can change the conflict. I help you find the conflict skills you have.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    6 min
  • What you lose when you insist on winning the conflict 153

    Do you try to get the one outcome you prefer in a conflict? You might get your desired outcome, and it might feel like you won. But did getting your way harm the relationship? 

    Doing conflict well doesn't mean getting the outcome you want. Doing conflict well is a process of using your conflict skills,  staying curious and open minded. Getting the outcome you prefer means you've persuaded someone you're right or that they should do what you want. 

    Doing conflict well, improves relationships. Getting the one outcome you want gets you the outcome you thought you wanted, even if a different outcome might have satisfied everyone better, including you. If you let go of pursuing the one outcome you want, you open more possibilities.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    5 min
  • Silence can be a smart thing to say in conflict #152

    Most people have been in a conflict where angry words were exchanged, often loudly, as each party attempts to persuade, and win the argument. I show you a conflict skill that can get you out of the argument. Here are three ways you can use silence to decline the invitation to fight and improve the quality of your relationship.  

    Show notes
    TYPES OF SILENCE: https://covisioning.com/9-types-of-silence-and-the-impact-of-each-one/

    IMPORTANCE OF SILENCE: https://www.youtube.com/watch?v=LBj4Xzpi14U

    MEET JOE BLACK: https://www.youtube.com/watch?v=Yqmms1pl6T0

    A FEW GOOD MEN: https://www.youtube.com/watch?v=kYPD6TtFJqU

    BACK TO THE FUTURE: https://www.youtube.com/watch?v=KLL3VYEj0vk

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    8 min
  • Do your beliefs about conflict add fuel to the fight? #151

    From our first experiences with conflict, we form beliefs about how conflict "should" be. What you believe about how conflict "should" be conducted is how you conduct yourself in conflict. 

    How old are your current beliefs about what conflict should be like? 

    If you examine your beliefs about what conflict "should" be, you can decide which beliefs help you be conflict competent.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    6 min

About Conflict Owner's Manual

From the publisher's feed

When you improve your conflict skills you improve your relationships. We're tech support for the conflict skills you already have, so you do conflict better. 

Our logo is a dandelion…