Tyson surprised Deborah with a question: Can someone pick a side in a conflict, but then be impartial in the conflict? 

We discuss the differences in neutrality, impartiality, and advocacy. When faced with polarized conflict, we tend to take sides, and become advocates for one of the opinions. But, when we take a side, we become emotionally involved and conflict skills can desert us. We admit to being advocates for everyone to be more conflict competent.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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