If you are disappointed in someone, it's tempting to blame them for not meeting your expectations. The conflict competent response is to ask yourself these questions, which will improve the quality of your relationship. Is your expectation reasonable; what are you asking the other person to do or change; what do you agree on? 

When you and the other person understand each other, whether you agree or not, you create more than you have alone.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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