<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 16 Topic: Building Leaders in Your Team Josh Magsam returns, and describes how he eventually lets budding leaders make their own mistakes, or achieve their own successes, without hovering around them too much.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 16 Topic: Building Leaders in Your Team Josh Magsam returns, and describes how he eventually lets budding leaders make their own mistakes, or achieve their own successes, without hovering around them too much. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 16 Topic: Building Leaders in Your Team Josh Magsam returns, and describes how he eventually lets budding leaders make their own mistakes, or achieve their own successes, without hovering around them too much.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

58: Building Leaders in Your Team with Josh Magsam

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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58: Building Leaders in Your Team with Josh Magsam

58: Building Leaders in Your Team with Josh Magsam