Rory McGowan sits down with an expert in Bereavement Legal services, Jonathan Upton, to talk about the NS&I scandal and why financial institutions like them have been unable to deliver the money of deceased family members to their next of kin.

They also touch on how this money also is the tip of the iceberg when it comes to lost money, as millions of pounds are also tied up in pension pots that most people forget or do not claim.