In this episode we explore some solutions and strategies to build and maintain empathy for the customer journey when so many of these interactions have moved to digital platforms.

6. Strategies for helping your organization get closer to VoC with Sergio Rossini @ Schindler

Welcome to Insightful Leaders. I’m your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization.

Share 6. Strategies for helping your organization get closer to VoC with Sergio Rossini @ Schindler

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6. Strategies for helping your organization get closer to VoC with Sergio Rossini @ Schindler

6. Strategies for helping your organization get closer to VoC with Sergio Rossini @ Schindler