The quality of your suppliers shows up in your own product: in response times, products that work, backup, communication and a host of other areas.

Being a good customer has always been something enlightened businesses aim for. Now it's more important than ever. This week, 6 tips on how to do that.

It's the sequel to this story: Rules that turned upside down in 2022.

WHY THE FROG NOISES 🐸 ?

One of our staff has discovered that this show puts his 18-month old son to sleep in quick time. I love that! And I don't want him picking up a nasty swearing habit. So from now on, you'll hear a frog instead of other f-things. Got a sleepless infant at home? At last, a proven use for the blog!