<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 16 Topic: Building Leaders in Your Team Greg Skirving describes the value of “de facto leaders” in our team, and how that’s often a natural stepping stone to leadership.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 16 Topic: Building Leaders in Your Team Greg Skirving describes the value of “de facto leaders” in our team, and how that’s often a natural stepping stone to leadership. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 16 Topic: Building Leaders in Your Team Greg Skirving describes the value of “de facto leaders” in our team, and how that’s often a natural stepping stone to leadership.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

60: Building Leaders in Your Team with Greg Skirving

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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60: Building Leaders in Your Team with Greg Skirving

60: Building Leaders in Your Team with Greg Skirving