In this solo episode w/ Megs, she discusses how client care isn’t just about warm towels or spa music — it’s about clear communication, strong boundaries, and trust.

Megs breaks down how client care and communication directly impact retention, rebooking, and long-term success in the beauty industry. Drawing from over a decade behind the chair, she shares the exact mindset shifts and systems that help keep books full — even when things don’t go perfectly.

If you’re tired of constantly chasing new clients and want to build a sustainable, booked-out business, this episode is for you.

She talks about:
✨ Why being clear works better than being clever or kitschy
✨ How client education before, during, and after appointments builds loyalty
✨ Why boundaries are a form of care — not punishment
✨ How transparency turns service hiccups into long-term trust
✨ The difference between a great first impression and true retention
✨ Why professionalism actually makes clients feel more supported
✨ How consistent communication keeps your books full over time

If you’re a brow artist, lash artist, or beauty professional looking to build a sustainable, booked-out business rooted in trust, this episode will help you rethink client care from the inside out.

💛 Thank you to our sponsor, Megs of Browducation! ✨

Learn the art of Hand-Tied Threading, Megs’ signature technique designed to help artists refine precision, master tension, and elevate client results 🌿

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IG: @browducation + @the.eyebrow.goddess
TikTok: @the.eyebrow.goddess
🌐 www.theeyebrowgoddess.com

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