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#61 Need more CLIENTS?! CREATE UNIQUE Customer EXPERIENCE w/ Melinda Holmes
In this episode of Intuitively Rich Ani talked to Melinda about the difference between customer experience and customer service, how to go above and beyond for customers, how to create a unique experience, who is the customer, how to get, and give feedback, and more.
From Melinda:
“I am originally from Brooklyn, NY, and currently reside in Jersey City, NJ. I am a city girl who loves nature and wellness. I have had a deep love and interest for a Great Customer Experience for over 20 years. It all started with my first position in Customer Service right after college as a Management Trainee, from there I have helped many small businesses’ teams provide an exceptional experience to their customers from coaching to managing my own teams.
I know what it is like to be on the front lines assisting customers to face to face, online, and over the phone. I understand the foundation needed to effectively manage and build successful customer experiences. My methods are based on real-life scenarios with customers and not just theory. All of my clients are coached and trained from the heart. I have a passion for business growth, motivation, leadership, providing a great service, and healthy team building.
I recognize that there are more small businesses today than ever before that offer great products and services. I understand that creating a strong Customer Community is required to maintain a successful business. I am a strong supporter and advocate in seeing small businesses succeed.”
FOLLOW Melinda:
Website: https://www.abovethelead.com/
Instagram: https://www.instagram.com/abovethelead/
Ani Rich is a Life Coach, an Embodiment Yoga Teacher, a Mother, a Podcast Host, and a Life Coach.
FOLLOW Ani:
Hear Ani's Story https://www.youtube.com/watch?v=1yWsX...
Instagram: https://www.instagram.com/ (personal)
https://www.instagram.com/ani_rich_co...
Website: https://anirich.com/
LinkedIn: https://www.linkedin.com/in/ani-rich-...
YouTube: https://www.youtube.com/channel/UCXAi...
Facebook: https://www.facebook.com/anirichcoaching
Amazon: https://www.amazon.com/dp/B08VS7DG76
Much love
Ani Rich
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By Ani Rich
5
3535 ratings
In this episode of Intuitively Rich Ani talked to Melinda about the difference between customer experience and customer service, how to go above and beyond for customers, how to create a unique experience, who is the customer, how to get, and give feedback, and more.
From Melinda:
“I am originally from Brooklyn, NY, and currently reside in Jersey City, NJ. I am a city girl who loves nature and wellness. I have had a deep love and interest for a Great Customer Experience for over 20 years. It all started with my first position in Customer Service right after college as a Management Trainee, from there I have helped many small businesses’ teams provide an exceptional experience to their customers from coaching to managing my own teams.
I know what it is like to be on the front lines assisting customers to face to face, online, and over the phone. I understand the foundation needed to effectively manage and build successful customer experiences. My methods are based on real-life scenarios with customers and not just theory. All of my clients are coached and trained from the heart. I have a passion for business growth, motivation, leadership, providing a great service, and healthy team building.
I recognize that there are more small businesses today than ever before that offer great products and services. I understand that creating a strong Customer Community is required to maintain a successful business. I am a strong supporter and advocate in seeing small businesses succeed.”
FOLLOW Melinda:
Website: https://www.abovethelead.com/
Instagram: https://www.instagram.com/abovethelead/
Ani Rich is a Life Coach, an Embodiment Yoga Teacher, a Mother, a Podcast Host, and a Life Coach.
FOLLOW Ani:
Hear Ani's Story https://www.youtube.com/watch?v=1yWsX...
Instagram: https://www.instagram.com/ (personal)
https://www.instagram.com/ani_rich_co...
Website: https://anirich.com/
LinkedIn: https://www.linkedin.com/in/ani-rich-...
YouTube: https://www.youtube.com/channel/UCXAi...
Facebook: https://www.facebook.com/anirichcoaching
Amazon: https://www.amazon.com/dp/B08VS7DG76
Much love
Ani Rich