In this solo episode of The Team Chip Podcast, Chip Townsend shares how quick, intentional moments with parents can build trust, boost retention, and strengthen your school culture.
Learn how to:
<ul>
<li>
Be present without babysitting the lobby
</li>
<li>
Use the first and last 5 minutes of class to connect
</li>
<li>
Set clear boundaries while staying approachable
</li>
</ul>
Simple shifts that create lasting loyalty.

In this solo episode of The Team Chip Podcast, Chip Townsend shares how quick, intentional moments with parents can build trust, boost retention, and strengthen your school culture. Learn how to: Be present without babysitting the lobby Use the first and last 5 minutes of class to connect Set clear boundaries while staying approachable Simple shifts that create lasting loyalty.

#62 MANAGING THE WAITING ROOM: How to Use Parent Time to Build Loyalty (Without Babysitting)

As a multi-martial arts school owner and operator that has been the janitor, chief instructor, program director, and every other role, (sometimes all at once!) the table is set for some incredible conversations. Welcome to The Team Chip Podcast!

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#62 MANAGING THE WAITING ROOM: How to Use Parent Time to Build Loyalty (Without Babysitting)

#62 MANAGING THE WAITING ROOM: How to Use Parent Time to Build Loyalty (Without Babysitting)