How do you make a client feel valued while providing the best possible solutions to their online presence?

Jenny Manocchio, Vice President of Sales and Marketing at CaliNetworks, has worked with Joel Volk. This episode serves partially as a refresher course for Manocchio and Volk who recall their mentorship and lessons learned together. In this episode, learn with Jenny the necessities of client relations and how listening and care play a vital part in value-based strategy.

Timeline:

00:00 Introduction

05:28 Marketing shortcomings

06:32 Online presence on Google

11:13 The Buyer-Seller dance

15:08 Customer relationships

22:38 Transparency

31:48 National Compliance Standards and Law

36:03 Common questions

43:57 Consistent communication with clients

49:38 Caring for people is key to success.

51:32 Conclusion

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Guest: Jenny Manocchio | www.CaliNetworks.com