Everyone has a view of how the world should work according to themselves. Your view is a frame that your holds, among other things, your beliefs, concerns, values, and hopes. But sometimes, your frame rubs wrong against someone else's frame, and oops, conflict happens. That's when a reframe adds a valuable conflict competence. We describe user-friendly ways to look at frames and reframes.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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