<a target="_blank" href="https://www.buzzsprout.com/786260/fan_mail/new">Send us Fan Mail</a>Week 17 Topic: Onboarding New Hires Craig Stoss and I compare notes as two seasoned Support Leaders who are onboarding at new companies in the same month!<a rel="payment" href="https://www.buzzsprout.com/786260/support">Support the show</a>

Send us Fan Mail Week 17 Topic: Onboarding New Hires Craig Stoss and I compare notes as two seasoned Support Leaders who are onboarding at new companies in the same month! Support the show

<a href="https://www.buzzsprout.com/786260/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Week 17 Topic: Onboarding New Hires Craig Stoss and I compare notes as two seasoned Support Leaders who are onboarding at new companies in the same month!<a href="https://www.buzzsprout.com/786260/support" rel="noopener noreferrer">Support the show</a>

63: Onboarding New Hires with Craig Stoss

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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63: Onboarding New Hires with Craig Stoss

63: Onboarding New Hires with Craig Stoss