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Kathleen Lord shares a rare blend of personal grit and professional insight in this dynamic episode recorded live at Pax8 Beyond 2025. From her early passion for equestrian sports to her executive leadership at Zensai, we explore how personal connection, smart systems, and human-centric tech drive real change.

Kathleen dives into the realities of horse training, animal instincts, and performance ethics before pivoting into Zensai’s mission: helping MSPs deliver post-sale value with ease. Her team’s LMS, deeply integrated with Microsoft Teams, offers an elegant solution to a messy problem — keeping end-users engaged and trained without draining MSP resources.

We also unpack how AI is reshaping sales funnels and why human connection still matters most — whether in the saddle or the boardroom.

🔥 3 Podcast Highlights

1. 🐎 Life lessons from competitive horse riding — instinct, trust & presence
2. 💡 How Zensai helps MSPs solve security, retention & training challenges
3. 🤖 Surprising benefits of AI-powered onboarding & internal sales automation

#joeypinzpodcast #DisciplineConversations #MSP #Pax8Beyond2025 #Zensai #LearningTech #CybersecurityTraining #MSPInfluencer #PodcastLive #WomenInTech #Leadership #AIForSales #MicrosoftTeams #LMS #DisciplineForGreatness

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Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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