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What makes an MSP stand out when competitors can buy the same tools and recruit the same employees? Ahmed Mahmood, CEO and founder of Ocean Solutions, makes the case for putting processes at the center of MSP growth.
In this conversation with Joey Pinz, Ahmed shares his journey from wartime Iraq to arriving in the United States as a refugee in 2009 with $2,000, a wife, and a child. He recounts rebuilding after a promised business partnership fell apart, then founding Ocean Solutions in 2019.
His experience offers practical lessons for entrepreneurs navigating cybersecurity, hiring, and customer retention. Ahmed explains why overlapping security tools can create confusion, why cultural fit matters in hiring, and how relationships built without immediate expectations can become lasting business opportunities.
🔑 Top 3 Highlights:
• ⚙️ Build repeatable processes that help your people and technology work together.
• 🤝 Hear how a prospect relationship beginning in 2020 led to a rapid close six years later.
• 🚀 Protect growth through customer retention and become a strategic partner as clients explore AI.
Ahmed also shares a simple goal-setting question: What needs to happen for that to happen?
#MSPGrowth #Entrepreneurship #CustomerRetention #Cybersecurity #Leadership
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Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
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🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
Ocean Solutions
www.oceansls.com
https://www.linkedin.com/in/ahmedmahmood/
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AI can suggest what a technician should investigate. But can it investigate the problem itself?
At MSP Summit in Orlando, Joey Pinz sits down with Mike Casey, CRO of FlowMind, to explore AI for MSPs through a practical lens: live diagnostics, better service desk intake, and measurable operational value.
Mike explains why historical documentation alone cannot tell the whole story when a customer’s Wi-Fi slows down or email starts landing in spam. He describes FlowMind’s approach to examining network, cloud, and security systems together, then returning findings to a PSA ticket while keeping a human involved in the final decision.
The conversation also examines technician development, customer satisfaction, and how MSP owners can evaluate potential savings using their own operational data. Beyond technology, Mike shares lessons from team sports, his changing career expectations, and a daily routine built around exercise and putting family first.
Top 3 Highlights
🔍 Live diagnostics versus historical lookup: What Mike believes MSPs should ask before choosing an AI partner.
👥 Helping technicians grow: How guided intake can support newer engineers and improve information gathering.
📊 Measuring meaningful results: Why owners should examine time savings, ticket completion, and service capacity.
#MSP #ArtificialIntelligence #ITAutomation #Leadership #ServiceDesk
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
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🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
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Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
https://www.linkedin.com/in/mike-casey-2a255814/
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🧠 Getting clients started with AI is only the beginning. What happens when they ask what it actually improved?
In this episode of Joey Pinz Discipline Conversations, Joey Pinz sits down with Chance Weaver, Global Vice President at Pax8, at MSP Summit in Orlando. A former MSP owner and Navy veteran, Chance shares why AI adoption for MSPs must move beyond tools, training, and governance toward measurable business results.
Chance explains how deeper client conversations and business process mapping can uncover problems worth solving—and why the answer may not involve AI at all. He also discusses Pax8’s MIP program and his belief that providers have a short runway to demonstrate value.
Beyond technology, the conversation explores selling the business he never expected to leave, an attempted retirement in Mexico, and the leadership mistakes that changed how he works with people.
Top 3 highlights:
A candid conversation about business ownership, leadership, and turning emerging technology into meaningful client outcomes.
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
🌐 Explore More:
🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
[email protected]
https://www.linkedin.com/in/chanceweaver/
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🎵 How Music Helped Her Find Her Voice Again | Kneet | #958
Kneet grew up in Bangkok surrounded by music at Sikh religious ceremonies. But singing, dancing, and expressing herself the way she wanted brought disapproval from people around her. As a teenager, she began writing and performing anyway. Years later, she came to New York hoping to build a life with more room for her voice.
In this conversation with Joey Pinz, Kneet shares how music returned to her during a difficult period involving her son and the family court system. Feeling unable to tell the whole story in court, she took her producer’s suggestion to write it down. Those words became her debut single, “Rise.” She explains why hearing the song now feels different from recording it, and tells the surprising story of its one-take vocal.
Kneet also talks about making music across languages, trusting her creative instincts, finding strength in spirituality, and using her platform to advocate for children and families.
Three highlights:
#Kneet #FindingYourVoice #IndependentMusic #Songwriting #Resilience
From <https://chatgpt.com/g/g-p-6a2c5cf659f48191a9cf1b95857d0faa-jpc-episodes/c/6ab5ac20-1d9c-83ea-a41a-55e96f8663b1>
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
🌐 Explore More:
🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
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• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
www.kneetmusic.com
https://linktr.ee/kneetmusic
Instagram: https://instagram.com/kneetmusic
Facebook: https://facebook.com/kneetmusic
YouTube: https://youtube.com/@kneetmusic
Facebook:[@kneetmusic]
X:[@kneetmusic]
Instagram:[@kneetmusic]
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An employee builds an AI agent to improve their job. It works for them—but their job connects to five other departments, and the new agent cannot work with those teams’ processes. For Carolyn Moore, that is what happens when a company adopts AI without a shared plan.
Carolyn brings nearly 30 years of people leadership to her conversation with Joey Pinz. She recalls finding her voice during the 1989 San Francisco earthquake and describes the difficult shift from Auth0’s IPO preparation to its acquisition by Okta. They discuss the trust employees need during major change, the difference between managing work and leading people, and the mistake of promoting a gifted engineer into a job they do not want.
Carolyn also shares why she started CultureFluence Consulting and Moore to Pour after 50. From her grandmother’s dry cleaner to executive meetings and wine tastings, she has kept asking the same question: what do the people in this room need?
Top three highlights
#Leadership #AIAtWork #CompanyCulture #CareerChange #JoeyPinz
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
🌐 Explore More:
🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
https://www.linkedin.com/in/carolynfmoore/
https://www.culturefluenceconsult.com/
https://www.mooretopour.com/
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Send us Fan Mail
Great ideas rarely fail because of vision. They fail when businesses lack the systems, accountability, and operational structure needed to execute them.
Operational strategist Katrina Purcell joins Joey Pinz to explore what happens when a growing company’s hustle can no longer support its ambitions. Drawing from her career at Discovery Channel and Bloomberg, her experience helping lead a company through an accelerated IPO, and her work with founder-led businesses, Katrina explains why growth creates a “complexity tax.”
She also shares how signing up for an Ironman before knowing how to swim reshaped her understanding of planning, consistency, and mental toughness. Katrina finished after 15 hours and 43 minutes—but the real transformation began during the year of preparation.
The conversation covers founder bottlenecks, practical SOPs, responsible automation, fractional operations leadership, and the crucial difference between managing outcomes and leading people. Katrina’s message is clear: document the process before automating it, build systems your team will actually use, and never automate the human moments that create trust.
Top three highlights
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
🌐 Explore More:
🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
https://www.katrinapurcell.com/
https://www.instagram.com/ironkiki26
https://www.threads.com/@ironkiki26
https://www.linkedin.com/in/katrina-purcell/
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Jerry Fu spent much of his early life seeking acceptance, following the rules and avoiding conflict. Those habits helped him succeed academically—but created serious problems when leadership demanded that he speak up.
In this conversation with Joey Pinz, Jerry explains how salsa dancing taught him about connection, improvisation and recovering gracefully from mistakes. He also opens up about being fired, the painful lessons that followed and why effective leadership requires trading popularity for respect.
Jerry distinguishes leadership from management, explains why talent alone is never enough and offers a practical framework for resolving conflict with both directness and finesse. He also shares how to say no without overexplaining, what to look for in a coach or mentor and why discipline works best when we design our environment around the behavior we want.
Top Three Highlights
#Leadership #ConflictResolution #Communication #CareerGrowth #PersonalDevelopment #CrossCulturalLeadership #Habits #JoeyPinz
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
🌐 Explore More:
🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
https://www.adaptingleaders.com
https://www.linkedin.com/in/jerry-e-fu-pharmd-pcc-53710187/
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Anissa Hudak is the founder of Phoenix Women Healing Institute and a two-time sexual trauma survivor who helps women recognize patterns that may keep them functioning in survival mode.
Anissa explains why trauma does not always look like someone falling apart. Sometimes it looks like independence, control, overachievement, emotional armor, and becoming the person everyone else depends upon. She calls this the Strong Survivor Pattern™.
The conversation explores Anissa’s own experiences with sexual assault, what traditional talk therapy gave her, and why she felt she needed additional body-based and unconscious-focused approaches. She describes three survival expressions—the Anchor, the Shield, and the Integrator—and explains why asking for help can feel threatening after someone has experienced vulnerability as danger.
Joey Pinz and Anissa also discuss personal responsibility without victim-blaming, the limitations of telling someone to “get over it,” concerns about AI therapy, and the daily choice involved in moving from surviving toward thriving.
🔑 Top 3 Highlights
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
🌐 Explore More:
🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
https://www.phoenixwomenhealing.com/
https://www.tiktok.com/@anissahudak
https://www.linkedin.com/in/anissahudak/
https://www.instagram.com/phoenixwomenhealing
https://www.youtube.com/@PhoenixWomenHealing
https://x.com/4phoenixwomen
https://www.facebook.com/PhoenixWomenHealing
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Jaclyn Leibl-Cote didn’t walk directly into the corner office of her family’s business. Before joining Collette, she was required to spend three years building experience elsewhere. She then worked throughout the company, from answering customer-service calls and guiding tours to product development and global strategy.
That frontline experience became essential when the pandemic brought worldwide travel to a sudden halt. Collette went from approximately 700 employees to just 64 by July 2020. Jaclyn explains the painful decisions involved, how an established crisis-management team responded and why rebuilding the organization gave her the opportunity to modernize a 108-year-old company.
She and Joey Pinz also explore responsible travel, family-business succession, employee culture and the challenge of being fully present as both a CEO and mother. Jaclyn shares why travelers should approach other cultures with respect and curiosity—and how travel can create more peace than division.
Top 3 Highlights
---
Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
🎧 Listen on Your Favorite Platforms:
🌐 Explore More:
🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor
💡 Support the Podcast:
• Subscribe: https://joeypinzconversations.com/subscribe/
• Patreon: https://www.patreon.com/joeypinz
• One-Time Payment: https://tinyurl.com/c6dx4hck
Subscribe, follow, and rate with 5 stars if you enjoy these conversations.
Connect with us across various platforms and don't forget to join our newsletter for updates!
#Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness
#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking
#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange
#ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity
#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations
#PodMatch
Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz
Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
https://www.gocollette.com/
https://www.youtube.com/gocollette
https://www.facebook.com/GoCollette/
https://x.com/ColletteTravel
https://www.instagram.com/gocollette/
https://empli.fi/gocollette
https://www.linkedin.com/in/jaclyn-leibl-cote/
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Why can a profitable business still struggle to produce cash?
Fractional CFO and financial operations strategist Monica Roca-Quesada joins Joey Pinz to explain why selling more is not always the solution. Weak margins, unpaid receivables, excess inventory, debt, and poor pricing can leave a growing company looking successful on paper while starving for cash.
Monica shares her journey from a teenage ambition to become a criminal attorney to discovering accounting, technology, and systems. After being laid off twice because she had automated her own roles so effectively, she reconsidered the supposed security of traditional employment and built Agile Planners.
The conversation explores the difference between accounting and finance, the 16 drivers that influence revenue, cash flow, and profit, and why business owners must become comfortable examining uncomfortable numbers. Monica also discusses leadership, AI, calculated risk, peer groups, and the danger of becoming trapped in a successful business that no longer feels fulfilling.
Ultimately, financial clarity is not merely about producing reports. It gives entrepreneurs the confidence to make better decisions, protect their businesses, and return to their zone of genius.
Top Three Highlights
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Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
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Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
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