Paul Higgins Podcast

660 - The Human-Centric AI Shift Every Tech Consultant Should Know with Scott Stafford


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Why you should listen

  1. Scott Stafford shares his human-centric AI framework, explaining why major tech companies are now hiring salespeople again despite investing heavily in agentic solutions.
  2. Learn how to shift 20% of your workload to voice mode and natural language, with practical examples of completing real work while away from your desk.
  3. Discover where vibe coding tools like Bolt.new hit their limits and what foundational knowledge you still need to deliver AI-first solutions for clients.

Wondering where to place your bets as AI reshapes the entire SaaS landscape? In this episode, I talk with Scott Stafford, an AI strategist working at the intersection of Salesforce, robotics, and human-centric technology. We dig into why companies that rushed to replace humans with AI are now reversing course, and what that shift means for consultants building practices today. Scott also shares his vision for how personal agents will become your new user interface, making traditional software interactions feel like relics. If you're trying to figure out where to invest your learning time and how to stay relevant as voice interfaces take over, this conversation maps out the territory ahead.

About Scott Stafford

Scott Stafford is a Human-Centric Technologist, AI Strategy Lead, and technology evangelist with 20+ years of experience bridging business strategy and emerging technology. A 27-time Salesforce certified All-Star Ranger and community leader, Scott focuses on helping people and organizations adapt to the rapidly evolving landscape of AI and the Fourth Industrial Revolution. He is co-founder of RiseWithVoice, an initiative that helps individuals strengthen both their literal and metaphorical voice to thrive in an AI-augmented future.

Resources and Links

  1. Scottstafford.ai
  2. Scott's LinkedIn profile
  3. 625 - The Salesforce Partner's AI Dilemma with Sanjeet Mahajan
  4. Bolt.new
  5. Superwhisper
  6. Previous episode: 659 - How This Salesforce Partner Grew to 25 People by Saying No with Dennis Knodt
  7. Check out more episodes of The Paul Higgins Podcast
  8. Join our newsletter
  9. Suggested resources
  10. Find out more about Paul and how he can help you

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Paul Higgins PodcastBy Paul Higgins

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