When the record is on the line, every micro-decision matters. What to say, when to speak up, how to follow up, how to respond—these split-second choices can easily lead to overwhelm and burnout if we don’t prepare in advance. That’s why we gathered a roundtable of seasoned professionals to talk it through—so you can step into every proceeding with the confidence and etiquette of a true guardian of the record.

In this episode, we explore the core of court reporting professionalism: neutrality, boundaries, and room control. Special guest Vicki Poole, CSR, RPR, RMR, shares field-tested strategies for staying impartial, from setting the tone the moment you arrive to avoiding even the appearance of bias.

Voices in This Episode

• Hosts: Brynn Seymour | Treissa Matakaetis | Lisa Thomas | Brooke Skau, RPR
• Guest: Vicki Poole, CSR, RPR, RMR
• Cassandra Ellis, RMR, RDR, CRR — President of MCRA
• Cinnamon Krauss, CSR, CRR
• Sheena Selvera, CSR, CVR

Sponsored by Steno

Do you want to work with an agency that works for you? Steno isn’t just another agency; they’re redefining the future of litigation support with modern technology and a concierge approach that makes your job easier. Court reporters choose Steno for fast payment, intuitive tools, and real-time tech support on every assignment. It’s no wonder they’re one of the fastest-growing firms in the country. Don’t just take our word for it; sign up now and experience it for yourself!

⭐ Leave Us a Review!

If this episode brought you value, take a moment to leave a 5-star rating and a quick review. Your support helps more court reporters discover the community, tools, and encouragement they need to succeed. Even a simple star rating makes a big difference!