Do you have a welcome guide? Kris & Don run through exactly why you need one and exactly what to include in your welcome guide. 

We are always wanting to help designers implement strategies to encourage well-behaved clients.

Often problems that arise during the project management process are a direct result from a lack of understanding. It’s our job as designers to educate our clients on ‘how’ WE work. Be their guide throughout your process so they always feel seen and heard.

Often we forget it might be their very first time using a designer—or at the very least it’s their first time working with you. They won’t know what to expect or how to behave.

Your welcome guide is the perfect tool for gently yet clearly setting up all important boundaries and expectations—it is so much more than saying welcome aboard!

It's one of the most powerful tools in your client management tool kit.

For full show notes click here For transcript click here

Much love Kris & Don xo

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